LEGEND SERIES. Swim. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. I use the spa every day. We live in Ontario Canada. photos CONTRIBUTED Master Spas has partnerships with professional athletes, including three-time IRONMAN World Champion Mirinda Carfrae, who is seen in Master Spas' H2X . No contact after submitted for warranty. The representatives answered all my questions and they were very helpful. Summary. They saw the issue. Spring 2012- Spa kept shutting down. It also features free WiFi, a coffee shop, and a 24-hour gym. I love the lights at night. 2242 W Bluemound Rd, Suite A Waukesha, WI 53186. As an authorized dealer for Master Spa, we have a huge selection of hot tub filter replacements in stock, including our EcoPur Charge Filters, EcoPur Filters, outer filters, filter bundles, and more. At Master Spas, we understand that your hot tub or swim spa has to meet your unique needs. The hotel is close to popular attractions like Dihua Street, the Taipei Botanical Garden and the Liaoning Night Market. The difference in cost between the 8.2 and the one smaller than that didn't seem to be consequential enough for me not to go a bit bigger and I had the space. In most of the hot tubs, waterfall features, a light system, and a noise reduction system come as standard. Since Channel 2 started looking into this story in April, Master Spas has reached out to every person who complained to the BBB that they were owed money or a hot tub andhas successfully resolved those issues. I'm also specifically trying to decide if the Twilight series is worth the extra cash over the Clarity line. ", "I had back surgery and needed a low-impact workout and a way to strengthen my core. Master Spas is one of the few tub companies to use biomagnetic therapy with hydrotherapy for better pain management. It worked out well. An internet search on Master Spas's website revealed that Aqua Haven, located in Oklahoma City, Oklahoma, was a Master Spas dealer serving Kansas residents. Hot Tubs. Several affordable models. I love my spa. Master Spas doesn't display pricing online, but you can find the cost of specific models by contacting your nearest Master Spas dealer. No contact after submitted for warranty. Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to those representations which are stated . We can do this with a photo & dimensions or by visiting your backyard. Please email our customer service team with your spa serial number to assist you if possible. Master Spas provides hot tub owners with nationwide customer support through independent dealers, contract service centers and factory support. Hotel. We are proud to support these athletes as they strive to win their day. No matter what you are looking for, Master Spas is ready to assist you in finding the hot tub that will best fit your needs. We looked at every other competitor before we bought that, and it seemed to be, by far, the best value. There are 9 models : The HL 616 and HL 624 each sit up to 3 persons. Master Spas has a good selection of hot tubs and spas, particularly in the entry- and mid-level price range, which makes it our top pick for affordable models for those looking for a little indulgence on a budget. Whether you are looking for relief from pain, pure relaxation, a therapeutic exercise aide, or to reinvent time with family, we have a hot tub or swim spa that will surpass your expectations. 8.25 from Premium Wholesale at a travelling Expo show they had and I absolutely love it! The Extreme Therapy seat is certainly a "spa within a spa". strict standards for business conduct. Master Spas warranties vary by the hot tub or swim spa series. We paid for that. I can swim anytime, on my own terms, without worrying about scheduling or the cleanliness of public pools and I can use it for way longer than just two months!". The price for each model depends on your location. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. That way, you're not spending the electricity to heat it up. So being able to jump into that right after basketball, it's just wonderful. I wet tested two out, not knowing what the cost of the one I bought was the Master Spa. Updated Jan 3, 2008, 11:52am CST. We're trying to stay active and healthy. Mon.-Thurs. Then, I decided to drive three hours up north. My partners a runner and it helps with the leg. Thank you for taking the time to leave us feedback. Top Ten Reviews is part of Future US Inc, an international media group and leading digital publisher. Hot Tubs. You can find contact information for your local hot tub dealer using our dealer locator. Please know we have reached out to your dealer to let them know of the oversite in communication. Jacuzzi. Dimensions 231" x 94" x 60" (587 cm x 239 cm x 153 cm) Gallons 2,325 (8,801 L) Jets 45. All of our hot tub, swim spas and portable spas are full of top-of-the-line features and healing hydrotherapy. Super value, wonderful therapy. Oct 20 2018. I went to the dealership today and bought some additional chemicals to maintain it, so we're thoroughly enjoying it. Your essential guide to planning for the installation of your Master Spas hot tub or swim spa. Fort Wayne Indiana. He told Channel 2 he had an agreement with Primo that he would get half of the money when the company sold the spa. The main difference between the four different collections is the pricing. This case started as an internal tip from California Energy Commission (Commission) staff. Fort Wayne Indiana, Equity Financial Management Group, subsidiary Of Global Trust Corporation, Sweepstakes scam Global Lottery ripoff Vancover British Columbia, Master Spas ripoff never recieved hottub then charged account anyway Bohemia New York, Master Spas - Island Leisure Of Long Island ripoff Bohemia New York, Master Spas Of Long Island has extremely poor customer service. 07:20 PM. Translated: The customer service responded quickly and kindly~ The master pressed it very well . Page 40 Press the "jets 3" button once to turn pump 3 on or off. This is one of Master Spas strengths. If you don't add chemicals pretty much daily, the water gets gross. Carnival Secures $2 Billion Multi-currency Revolving Credit Facility. Master Spas has hired Kelsea Smallwood to work as a local conduit to the manufacturer. One man had a $25,000 swim spa on consignment with Primo Hot Tubs and Spas. Master Spas hot tub/spa distributors from December 2017 through May 2019 for between about $5000 and $45,000 and about $2 for the valve caps. Currently, "at least 800 lots" have been constructed already and 400 more are in the process of being . This is a complete and total lie. Primo Hot Tubs and Spas was a BBB-accredited business with no history of problems. Instead, we reckon that Master Spas hot tubs have the edge on other hot tub brands when it comes to a variety of prices and sizes. When you choose Master Spas, you also receive our full support and the support of our worldwide network of independent dealers and contract service centers. When you purchase through links on our site, we may earn an affiliate commission. Rita B., Tennessee. Compare the features of all Master Spas hot tubs. All rights reserved. Since Primo closed its doors, the man has not been able to get answers from owner Vince Primo or former office manager Kelsea Smallwood on the whereabouts of his swim spa or the money. This spa has lights and it cycles through the colors but the way that it cycles is, it flashes, it doesn't fade. 3. 2, Report #1253023. We needed it delivered twice and they delivered it. On 09/22/2021 Richard N Paulson filed a Small Claim - Debt Collection lawsuit against Master Spas of Southern Wisconsin. Master Spa Parts - 1068 American Drive, Neenah, WI, 54956, USA. Download this stock image: FILE - This combination of undated photos provided by the Gwinnett County Police Department shows Master Police Officer Robert McDonald, left, and Sgt. Fort Wayne, IN 46804 I almost don't like it when it gets too hot out because I don't use it as much. There are four budget models, seven mid-level models, five premium models, and four luxury models. So, if Im spending extra $50 a month on my electric bill for a few months, that's very well worth it. I would not have bought it from them had I known that. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. Upon receipt, I discovered they did not fit. You just have to get the hang of it. Ideal for small spaces and aqua therapy, "My husband and I debated whether to put in a pool but decided that we didn't want to wreck a large part of the yard in order to do so. It makes our utility bill go up in the winter though. I dealt with a representative from the distributor that has the contract for selling Master Spas, and after talking to the salesperson, it made sense to get the 8.2 hot tub. This is the number for Texas Spa Services, LLC. It might have been last year's model, but I got it for 13,000 and it was selling retail for 24,000. (* denotes a required field.) Swim, jog, walk, and exercise in water without the stress gravity has on your body. The customer has hired an attorney to help get his property back. Find the perfect hot tub or spa for your home today! You may be able to trade in your used hot tub or get financing to pay for a new one. Were really enjoying our Master Spas. We're in our 60s and we have aches and pains, and a massage cost $80 for an hour. We can't use it, obviously. Master Spas has also agreed to a compliance plan to test and certify each basic model to the Database before continuing to sell into California. Use our tool to discover your new hot tub. With their tagline Americas finest hot tubs, the Master Spas hot tubs set standards high from the very start. (I was told this by the delivery guy and boy was he right) More chemicals + a higher cost for the chemicals themselves = an extraordinarily high maintenance cost. customerservice@masterspas.com, 6927 Lincoln Parkway At the same time, with a wide range of hot tubs covering a range of different prices, theres also scope to find your ideal tub whether youre on a stricter budget or have room to splurge. There are no bbqs and it's only one brand of spa. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Cleaning your Master Spas filters every month involves a few steps: To drain a Master Spas hot tub, locate the drain assembly behind the tub skirt panel and remove the cap. How those businesses take care of those complaints is what separates good businesses from the rest. Thank you so much for the feedback! If you need to submit a service request for your swim spa, click here. Three jet types are used in the Clarity line, seven in the Healthy Living and Twilight lines, and all eight types are available for the MP Legend line. He Uses weather as excuse and his health as excuse to do warranty repairs or any repairs. Swim, jog, walk, and exercise in water without the stress gravity has on your body. The clips came off. It measures 7'10" by 7'10" but only seats 5--a size which normally would seat 6-7. I paid for the steps, and Id like to get reimbursed for them because I don't want them anymore. Spa was delivered in May, 2010. Do yourself a favor and go with a different tub!! They did not put back the insulation. You can also attach a garden hose to the end of the drain assembly. Too many complaints about it. I played basketball last night and my body was hurting. You can be assured that our selection of Master Spa Legend Series parts, Master Spa Legend Series Control Panels and other replacement parts are of the highest quality! The Master Spas LSX is an awesome tub! The company is continuing capital improvements in 2021 with . Also for: Legend lsx800sts, Lsx, Legend lsx557, Legend lsx1000, Legend lsx1000sts, Legend lsx800, Lsx1050, Legend lsx850, Spas, 5643lbslsx1050, Legend lsx. we 've had are lsx for 2 weeks and so far its been awsome . It is the most helpful thing that I got from them. For more results perform a general search for "master spas". Master Spas sells several choices at entry level price points, and they don't skimp on the features. In fact, I wouldn't trust a "no chemical" hot tub in fear of bacteria. Getaway, on the other hand, is easily identifiable as Master Spas budget product line. One of the best hydrotherapy features is the bio-magnetic therapy, which targets pressure points on the shoulders and back. Wondering if a report is missing? About the Brand: Likely the most recognizable hot tub brand, Jacuzzi makes a wide variety of products ranging from budget-friendly to luxury. Propulsion swim spas with a powerful, smooth current. Ideal for swimmers, athletes, and fitness enthusiasts. It's been a great addition. Passionate consumer advocate, mom of 3, addicted to coffee, hairspray and pastries. It's great to hear that you've had such great experiences with your dealer as well as your spa. It's got extra lighting and water features, as well as therapeutic jets. Thoroughly rinse any spa pillows and the tub shell. It only took six months to getbthat problem resolved. The product is great. Verdict. As America's largest hot tub and swim spa manufacturer, we've been supplying an unrivalled range of premium home hydrotherapy solutions to customers like you for three decades. Just like the majority of hot tub brands, Master Spas does not have any upfront costing provided on its website. The store is not open when it supposed to be. They just smoked cigarettes and then they said, "We're coming back." They were here when they told me they would be. Master Spas, the company that claims to be the world's largest swim spa manufacturer and the largest hot tub manufacturer, was founded in 1996. I use it four times a week on average, and I like sitting in the lounge chair because that covers my whole body. There are between 16 and 72 jets in each tub. They've been in business for just over 60 years. Consumers just wanted to relax in their very own hot tub, but they say they were more stressed out after paying a local business that never delivered the product. Thats super nice. I contacted the sales rep ***** via . Become a Member Contact The Inn & Club: 904-273-7716.Membership. Intex is one of the US' most popular inflatable hot tub brands, and they make a range of great tubs for couples and families. Davenport called the manufacturer of pool & placed other customer pools ahead of ours. To learn more about the Master Spas' Legend Series hot tubs we . What You Can Do. They helped me understand what I was stepping into as it was a first-time purchase. Operating out of a state-of-the-art, 530,000-square-foot manufacturing facility on a 36-acre manufacturing campus . IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Shop By Price $$$$$ $$$$ $$$ $$ $ See All; Shop By Size; 1-3 Adults . My aching body so appreciates the time spent in this heaven. the USA, Visit the Michael Phelps Signature Swim Spas website. Their YouTube channel is helpful. Copyright 1997-2023 Ripoff Report. Who is ED Magedson - Founder, Ripoff Report. At Master Spas, we make buying a hot tub or swim spa just as relaxing as using one. Went to a 2010 Spa show in Wilmington Delaware and purchased a Master Spa (Twilight 8.3) through West Chester Spas, Pa (No longer in business). Legendary performance for those who don't believe in second best. I had a couple issues when I first got it, but the dealer responded very quickly and sent a person in my house. For more information about dealership opportunities with exclusive territories, email sales@masterspas.com. "Factory or Dealer Reps" information about the product construction, product value etc. ", "I truly enjoy swimming, stretching, walking against the current, and using the exercise equipment that came with the spa in a much lower-impact environment than at the gym.". Estimated amount consumers saved since 1997: $15,590,010,907. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. This alternative to a pool has benefits for you and your entire family. have had experience with this particular dealer and I was very happy with the people who came out and took away the old one and installed the new one. Those are a hundred each. I figured they were gonna be comparable in terms of price but it was more marketing behind those products versus the actual experience. Why? No apologies when the door finally opened 15 min late (vs web site time of 10 - phone message says 9 am). Since the very first week there has been a cloudy white film on top of the water . Therefore, similarly to the Sundance Spas (opens in new tab) range, its clear that this is a good brand for hot tub buyers who want a balance between comfort and cost. LEGEND LSX700 hot tub pdf manual download. Kay, Arizona, This really is the best purchase I ever made. I bought a hot tub from Master spas during a Expo in ***** ** on Sept 22 2022. . They come off twice. If you have the front ones on, the right one comes out harder on the bottom. I got a new one and they delivered it and got everything going in just a short amount of time. Next, the the fall set in I went out on the fist morning of frost to see how my cover was sealing. Master Spas hot tubs will do the trick if youre looking for a mid-level spa, that isnt too basic or too extravagant. They supposedly came to fix it. Designed with premium features for exceptional hydrotherapy. With the Master Spas range of ultra-therapeutic hot tubs hot tubs and swim spas, it is. Carnival Corp : Entry into a Material Definitive Agreement, Creation of a Direct Financial Obligation or an Obligation under an Off-Balance Sheet Arrangement of a Registrant, Regulation FD Disclosure, Financial Statements and Exhibits (form 8-K) AQ. We apologize for the inconvenience you have encountered. Some accessories are designed for safety, including rails, steps and Master Spas' covers. the USA, Visit the Michael Phelps Signature Swim Spas website. The mid-level hot tub ranges are Clarity and Twilight. Any hot tub labeled with five dollars falls into the luxury price range, whereas one to two dollars signals an entry-level hot tub. At Master Spas, we never just sell you a hot tub and send you on your way. Manufacturer(s): Custom Molded Products, of Newnan, Ga. I call back and leave voice mail for them to call me back, they didn't. Call #17 September 4, 2008 I call Infinity Spas and spoke with David. The jets are also uneven. Master Spas uses its EcoPur Charge Filtration and Ozone systems in all hot tubs, with optional upgrades to its Mast3rPur System and QuietFlo Water Care System, except in the Clarity line. We have one of the largest Spa and Hot Tub showrooms in Texas. 7AM 5PM EST Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. Health Spas: Hot Tubs: Master Spas, Inc. Fort Wayne, Indiana. Sun 12-5. First Name*. With their tagline 'America's finest hot tubs', the Master Spas hot tubs set standards high from the very start. Literally every other sentence out of the sales guy's mouth was a lie. Try changing your search parameters. Their management team has over 100 years of spa manufacturing . Relax with massaging spa jets in the perfect water temperature, year-round. Copyright 2019 by KPRC Click2Houston - All rights reserved. Water purification system to remove microorganisms and heavy metals. We relocated to another city and had to put it in storage while we're building our house. We took care of it, reconditioned it, we cleaned it. Premium would have no adequate remedy at law to prevent injuries it With such an extensive range of hot tubs, theres no reason why you shouldnt find a design that fits your needs. Consumers love to do business with someone that can admit mistakes and state how they made improvements. I got four kids under four. Bohemia New York, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. And we weren't allowed to wet test it. This alternative to a pool has benefits for you and your entire family. Know we're always here for you with our valuable online resources, including how-to videos, FAQs, owner's manuals and more. designs make Master Spas hot tubs Its my meditation opportunity. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Master Spas called the company's downfall the result of "poor management.". Spas are made in the USA. Hot Tub Brand #10: PDC Spas - PDC Spas. Come be part of creating a clean, modern and thriving California. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I bought my Master Spa Twilight Series 8.2 hot tub at a local hot tub expo where they toted up to 60%. I have been trying to contact them with no reply to my emails or phone messages. The installation of my spa was easy to schedule. I'm trying to call Master Spas to cancel the steps because they're supposed to give them to me when they come in. We absolutely loved everything about hot tub. We're so thrilled to hear that you and your family are enjoying your TS 8.25. However, the full Master Spas range just doesnt boast the same numbers of high-end hot tubs as some of the other brands weve reviewed across the best hot tubs (opens in new tab). In the beginning, it was a little daunting to try and keep the pH. Case 8:15-cv-02431-EAK-AEP Document 30 Filed 07/22/16 Page 5 of 10 PageID 158. Master Spas swim spas are perfect for customers who want their swim spa to double as a low-impact exercise tool and family pool. Jetted swim spa for training, fitness, and therapy. The case status is Pending - Other Pending. Our content is intended to be used for general information purposes only. It won't last you more than a couple months. Whether you call it a Spa or a Hot Tub, we have the perfect one for your needs. He is dissolving his business. Contact the company to explore different hot tub options and find local Master Spas dealers. But I dont miss it because I don't want to hear that noise when I'm in there anyway and if you have the jets on, you have to turn it up even more. The pricing was good too. Built in I've been pretty happy with Im very happy with the tub. Neither returned Channel 2'scalls andtexts inquiring about the same. In January, the Houston office started receiving complaints that Primo was months late delivering the tubs customers had paid for. Each tub comes standard with a MasterForce Bio-Magnetic Therapy seat and a StressRelief Neck and Shoulder Seat. If left running, the pump will turn off after 15 minutes. This case was filed in Marquette County Courts, Marquette County Circuit Court located in Fond du Lac, Wisconsin. Liars! Heres how it works. Something that had power and was quality. I was motivated too, so it helped, but he did his job very well. I am a big fan. Inspired by nature, our water filtration system utilizes copper and zinc to purify water so that it is crystal clear and fresh. FAQ. They think they can swim in it and I'm still trying to teach them how to keep the water in the hot tub, but it's an overall extremely good time. Anytime we had a question, we just go to YouTube and they have a video for every single thing to do. With your Master Spas dealer guiding you through the buying process, youll choose the model that is right for your lifestyle and your space. Master Spas hot tubs offer 25 models to choose from, seating from one to eight people. However, has been a pain to buy supplies. A link has directed you to this review. According to the website, hot tub prices start at $6,000, which isnt the cheapest of the hot tub brands weve reviewed. Shop for your swim spa, your way. When it arrived there were scratches on the top of the spa. Master Spas is the only hot tub company we reviewed that uses magnet therapy in its products in addition to hydrotherapy, making it a rival for Bullfrog Spas (opens in new tab) in massage therapy. I work out all the time. He said he would look at the pictures and call me back in a day or two. We can understand your inconvenience. The more special features you opt for, the more you can expect to pay out on your new tub too. The customers with unresolved complaints are those whopaid Primo for accessories or products that were ordered from other vendors. lawsuit. See a hot tub or swim spa, select the perfect size. So, I think it was a good value for the price. I use the spa three times a day. I wanted a lounge chair and it's a six-person tub. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Both my wife and I exercise quite a bit. The Commission's investigation process identified Master Spas manufacturing and offering for sale portable electric spas not tested prior to being certified to the Appliance Efficiency Database (Database). I bought my Healthy Living Master Spa at The Cedar Park Center Spa Expo in Cedar Park, TX in June 2017. I'm looking at purchasing a hot tub for the first time and am having a hard time finding unbiased information about spas in genera. The reps did a good job, and the spa has everything I wanted. Well you've come to the right place! Master Spas Dealer - Primo Hot Tubs and Swim Spas - Closing It's Doors Texas based Primo Hot Tubs and Swim Spas has got their customers "hot" and not in a good way. Master Spas went around whatever time I had open and worked with me. Photo: jacuzzi.com. Contact your local dealer for exact pricing information. But the unique design and therapy of the each of the 3 therapy seats, the lounger, and the cooldown seat make it a REALLY special spa. A man who was punched and kicked in the head by the two Atlanta-area police officers during a traffic stop nearly five years ago has reached a settlement with the . It did property damage." Two bodies of water: A hot tub on one side, a swim spa on the other. Creating your dream backyard oasis should be simple. Master Spas is a Fort Wayne, Indiana, based company who manufactures portable electric spas. Owner Vince Primo told Channel 2's Amy Davis by phone that a series of hardships that began after Hurricane Harvey were insurmountable. You can also request hot tub or swim spa pricing using Master Spas' contact forms. Corporate Advocacy Program: How to repair your business reputation. Built in Bad Heater. I am a long time hot tub owner and have lots of experience with different systems and different tubs. The potential sales . PDC Hot Tubs and Swim Spas has become one of the best hot tub brands in the market today. I have never used a more labor intensive system. Their advanced hydrotherapy features are also a huge benefit. Been waiting a bit again today. The largest spas, seating up to 7 persons, are the HL 7.5 and HL 8.5. It's been good for six months now. I like the jets to the lower back and my wife really likes the neck massager. We hated waiting that long, but the people at Atlas Spas were exceptional. And this has been going on since we bought it over five years ago. Master Spas tub pricing starts around $4,000. 800 bucks a set. So, I was very pleased. After several days and several calls with West Chester Spa, it turned out one of the NEW filters was bad and not flowing properly. When you're ready, a hot tub or swim spa can be installed in one day. Kitomba Salon & Spa Software 1,295 followers 2w Report this post Report Report. We got the Twilight series. and swim spas easy to enjoy and You can turn to us for all the information you need as you explore the hot tub brands and models offered by a hot tub dealer Prince Frederick, MD recommends. We have no LED lights. Cookie Notice 1 list. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to . Master Spas, Inc. Spa Pool and BBQ Show Sold a defective spa. Master Spas has excellent quality. I'm a lawyer, so I wasn't (and still not) afraid to drop a lawsuit the moment a warranty is breached, but luckily I didn't have to. When done, fill the tub back up with water and add in Master Spas chemicals to keep the water balanced. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements.