You can update your drivers automatically with either theFREEor thePro versionof Driver Easy. How To Screenshot on a Gateway Laptop (Mouse and Keyboard), How To Delete a Contact in LinkedIn: Effective Methods. But some users are reporting the SteelSeries Arctis 1 mic working issue. If you only have stereo audio available in your game, we still recommend that you turn on Sonar Virtual Surround Sound. What do I do if my Arctis 9x wont turn on? SteelSeries Arctis 9/9X also has a hardware reset switch that allows you to reset the headphone. Yes, heres how, Where is LS On Xbox Controller? For another problem if your headset just wont turn on, let it charge for an hour or two and coke back to it and try to turn it on if it isnt working try the solution above if this doesnt work it is probably a defected headset and it's best if you get another pair if you have warranty. For basic troubleshooting, you can first check if your SteelSeries Actics 1 is muted. Copyright 2009-2023 Easeware Technology Limited. Click the Recording tab. In this article, we talked about how to reset Steelseries Arctis 9X by using the reset button and a tiny blunt object but in case you missed anything here is a short review for you: Here we come to the end of the article. It is also called a volume mixer. SteelSeries Arctis 9X Wireless Review - RTINGS.com Lastly, check to see if the sound is distorted because in reality it was made that way otherwise it is your headsets fault. 1. Giveaways, gaming, gear it's all here: Sign up for our newsletter and be the first to hear about new products and sales. It's totally free to download, and it comes packed with groundbreaking features, among them 7.1 Virtual Surround Sound. How to turn on 7.1 Virtual Surround Sound. Right click on "Chat" and set it to Default Communications Device. It may or may not be labeled as one, but you will know if it is the reset button or something else. If the issue persists, try resetting the headset (see instructions above). Then go to Sound. Create an account to follow your favorite communities and start taking part in conversations. This will ensure you have the latest drivers and software for your headset. This is what they told me to do and it worked for me. On the left earcup, make sure this button is not pushed towards the mute end. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. On your Arctis Pro Wireless base station, press the main control knob to enter the menu. First take the right ear muff off, it doesnt require to much pressure so be careful no to break it, just pull it outwards and over carefully. Like all the other devices, after a certain time. Before connecting to the PS5, it's a good idea to make sure you have the latest firmware for your headset. SteelSeries Arctis 9X On-Ear Wireless Gaming Headset - Black It clicks when pressed, just be sure not to drop the staple into the headset because that is definitely possible. It is also called a. , one for increasing the volume and the other for decreasing the volume but not in the Steelseries Arctis 9X. Like all the other devices, after a certain time, they begin to decline in function, so the same is the case with this headset. She's passionate about helping people solve their day-to-day tech issues with how-tos and tutorials. Remove the power cable from the Xbox one and leave it for 5-8 minutes. Please check your email to confirm your signup. You should make sure the volume is set to an audible level, check that the adapter you use to connect your headset to the PC (such as bluetooth, Micro USB port or the Xbox dongle) is in working condition. Sonar's 7.1 Virtual Surround Sound, when combined with a gaming headset like the new Arctis 7+, gives a stronger, enhanced audio experience for deeper immersion. 2 people found this reply helpful. Other times, it will be grayed out. I have tried to use a thumb tack to push the reset button i have not had any luck finding it and i dont want to press to hard Incase it were to break, so if anyone could provide assistance it would be appreciated. If you do decide to turn it on, Sonar will only output sound to your left and right speakers. A pinhole will be. Make sure the boom mic is correctly attached to the headset. You may not be able to hear any voice if you have misconfigured your audio settings. Aenllosi Hard Carrying Case for SteelSeries Arctis 3 5 7 9X pro Gaming Headset (Black) $23.99. onecomputerguy.com all right reserved - - New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Under the pinhole, you will see a reset button. Amazon.co.uk:Customer reviews: SteelSeries Arctis 9X - Built-in Xbox All you need is a pair of stereo headphones and Sonar. After pressing, hold the position for around 30 seconds. When using a headset with Xbox Wireless (such as the Arctis 9X), audio glitches can occur when the controller is idle for a period of time. To access it, press the PlayStation button on your controller to bring up the quick menu. so my arctis 9x's is on and working with my xbox but it wont turn off it makes the sound of turning off but wont turn off any know what to do? It is possible that there is some sort of interference due to which your headset keeps turning off all of a sudden. If a 5.1 or 7.1 Surround Sound audio stream is available in your game settings, you always want to enable it and also turn on Sonar Virtual Surround Sound. After removing the earcup, look for a pinhole. Sounds like you may have bricked them. Press the reset button with a blunt and thin object. Make sure to replace the batteries with fresh ones. Correctly identify the direction of incoming enemy fire. Dead batteries If your headset's batteries are dead, the headset will not work. Thank you for signing up to our newsletter! . This "all around you" experience will make you lose your sense of time and place. Steelseries Headset Mic wont work | Tom's Guide Forum SteelSeries Arctis 9X Headset - Black - Works Perfectly [SOLVED] SteelSeries Arctis 1 Mic Not Working - Driver Easy Explained, How to Edit a Word Document on Mac in 7 Quick Steps. If the problem persists, please move on toFix 2below. Partly because she enjoys the tech itself, and partly because she derives great satisfaction from helping people eliminate the technological headaches that plague their day-to-day lives. Grab the limited edition Call of Duty collection before they're gone forever. It may or may not be labeled as one, but you will know if it is the reset button or something else. After removing the earcup, look for a pinhole. Via is a technical writer for Driver Easy and an avid reader in daily life. Moreover, you must also check if the source you are using to charge your Arctis headphone may not work properly. Microsoft is currently working on a fix and will update the system when ready. The Steelseries Arctis 9X is a great headset that is the choice of many gamers. In Audio Output, there is a selection for 3D Audio, which is enabled by default. To reset your Arctis 9x, you will need to: We want to get you back to gaming in style. The. How to Reset Steelseries Arctis 9x | Decortweaks If yes, then great! Sonar will take the audio stream meant for each individual speaker and mix it to create a spatial virtual surround sound listening experience even on your stereo device. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Our Summary. This includes things like your EQ settings and mic sensitivity. Tried the reset button? If you have any questions, ideas or suggestions, youre more than welcome to leave us a comment below. Due to the dongle's shape, which is optimized for mobile usage, it does block the front USB-A port. We would appreciate your valuable feedback. All rights reserved. If my XSX using the Arctis 9x (wireless headset), it'll turn back on itself when I turn it off. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. It is a pinhole so it will require a paperclip or pin to press. One Computer Guy is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program. Reset your Arctis 9X There is a pinhole under the ear cushion (non-mic side) that has a reset button. Turn it On Properly. Then, go to the Power and startup option. The Pro version of Driver Easy comes with full technical support. Restart your computer for it to take effect. Microphone Type: Boom. If they are defected, Gamestop has a 30 day guaranteed policy. I havent any suggestions Im afraid but can I ask Where you bought your headset from. Under the pinhole, you will see a reset button. If you are unable to detect the pinhole, use your fingers to feel it. The best thing about them is that you can use them while charging with no problem with the sound. Here you will get a wheel that can dial up and dial down. Did you just pick up a new SteelSeries Arctis headset? which maybe annoying to some users but overall it is a great headset. Copyright 2009-2023 Easeware Technology Limited. There are a few reasons why your Arctis 9x may not work correctly. Once complete, run this executable file and follow the on-screen instructions to finish. You have good 4-5 years before the headset completely wears out, but that is the case only if you have been using them with great caution. It's not cheap, but the DualSense Edge is a highly customizable controller that leaves no stone unturned on its quest to give you a premium gaming experience. My Arctis 9X won't turn on - Support - Thank you for signing up to our newsletter! Jan 24, 2018. The main reason that your Steelseries Arctis 9X sound is distorted is that your earcups have broken, the headset is worn out because of excessive use, or maybe because the sound is distorted from the source. Press question mark to learn the rest of the keyboard shortcuts. The airbag light just came on and . Bring your games to life with Sonar's 7.1 Virtual Surround Sound. Through software algorithms made by our engineers, Sonar creates a much wider sound stage for your stereo headsetallowing for a theatre-like sound. How Long Do Steelseries Arctis 9X Last? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Steelseries Arctis 9X - Mic not working on Xbox Series X On your stereo headphones or speakers: As long as your audio device is a stereo device, you're setup for an immersive Virtual Surround Sound experience using Sonar. My 9xs are stuck with the green light on and I cant turn them off but at the same time they wont connect to my Xbox or pc. How To Connect Hisense TV to Wifi or a Cellular Connection? A reason your headset might have had this problem is charging it while using it. If you have tried all of the above troubleshooting steps and the problem persists, then you should contact SteelSeries customer support for further assistance. Simply push the button that is at the bottom of the hole and you will see the mic mute that was red disappear. She enjoys writing tech articles and ensures theyre as accurate and in-depth as possible. How To Fix Steelseries Arctis 7 Won't Turn On - The Droid Guy You will need to use something to reach it. My steelseries arctis 9x wireless headset won't turn off or on or Right click on "Game" and set it to Default Device. Try resetting your computer or console. Download and install the SteelSeries Engine software on a PC or Mac, and connect your headset to check for available updates. It is a common thing with these headsets but do not throw them away or get a new pair if you experience this problem. I can hear audio, but my microphone isnt working. Amazon. Happened to my original set of arctis pro wireless. You are gonna want to use something like a thin mechanical pencil or rod that will fit. Arctis 7 won't turn on; My headset is not charging; Bluetooth product support for GG; Arctis & GameDAC Product Manuals; Arctis 3: Setup Tutorial; Audio Mice . Heres how: Did this fix your SteelSeries Arctis 1 mic not working? Solution 3: Go to Xbox One Settings. Reviewed in the United Kingdom on 7 May 2020 Style Name: Arctis 9X Size Name: Wireless Colour Name: Black Verified Purchase UPDATE: I had to return these headphones and lucky for me they were just inside warranty. How To Reset Steelseries Arctis 9X: 4 Easy Steps If the sound in your headset is broken and is coming all distorted, there is a serious chance that it is time to bid farewell to your headset. Connecting your Xbox controller to How to Save Money on Nintendo Switch Games. Scroll to "Input" and select "PS5." Why wont my Arctis 9x connect to my computer/console? Otherwise, youll not be able to communicate from that specific app. Also, do not insert a bulky object because it can get stuck inside it. You may have seen this in your game settings before. Take the RIGHT ear muff off and and there will be a tiny hole at the bottom. This button may be very small, and a normal finger cannot possibly reach it. The best way to do this is to attempt to charge a different device, such as a phone, using the same cable and port. SteelSeries Arctis 9x Black Wireless Headset for Xbox One We hope that this article was informative and useful for you. All Arctis wireless headsets, as well as the GameDAC, connect to the PS5 via USB, but there are a few different methods, depending onyour exact headset. Scroll down to choose which app can access your microphone, and make sure that you have it set for all the apps you want. How to Connect Xbox Controller to Chromebook. Button position The mute button is designed so that you can feel if the mic is muted or not. About this . Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the, Restart your computer and check if the mic not working on your SteelArctis 9/9X problem is resolved. The most probable cause could be the headset having some sort of connection issue with the Bluetooth. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. S X Xbox One Windows Xbox Xbox Xbox Arctis 9X 6 Xbox Headset Assigned () * Airweave * . If you plan on using them roughly, then you are looking at about 2-3 years of good usage, if not less. In some rare cases, the headset may be defective. This is the easiest fix for this. Also, make sure it displays your headphone name correctly and shows strong signals, which means your computer successfully recognizes your device. To do this, hold down the power button on the headset until the LED blinks. Or do a double-take on your clothes, just to make sure you're not soaked after losing the enemy across a major river. I was in contact with xbox tech support on twitter. Itd be ideal if you install the latest software to make sure you bring the best out of your SteelSeries Arctis 9/9X headset. As a gamer, its essential that your headset works at all times. A faulty charging port is potentially the reason why your Arctis 9 and 9X are not charging properly. Each device has a set life span, and after a while, these headsets also lose their grip and quality. Arctis 9X stuck on wont turn off so my arctis 9x's is on and working with my xbox but it wont turn off it makes the sound of turning off but wont turn off any know what to do? Now check if your mic is working for the app youre using. You may wish to adjust the balance between your game audio and your chat audio. Designed for PlayStation 5 but multi-platform ready, with upgraded 30 hour battery, USB-C charging, and support for powerful next-gen Tempest 3D Audio. Now, if there are any battery charging issues, sound issues, or turning on or off issues, they will hopefully be resolved. Make sure the headset isn't muted. - : 7p+ - 2.4 - 30 - 5 4 . Under Volume, set Headphones to maximum level. You can update your driver manually or automatically. The volume button on the Steelseries Arctis 9X is on the right earcup. In this video, we'll walk through how to connect and configure your SteelSeries Arctis headset on the PlayStation 5. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Favorite wireless headset? : r/XboxSeriesX - Reddit By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. With the ClearCast bidirectional microphone and award-winning Arctis sound, the 9X is premium wireless audio for Xbox. Check the pairing status of both devices in the SteelSeries Engine software. This is a known issue between the Xbox Series X|S and the next-gen controller. Page 19 6 You can reset a Steelseries Arctis 9X headset with the help of the reset button given under one of the ear cushions. One of the most common causes of this problem is an outdated or a faultyaudio driver. How To Fix SteelSeries Arctis 9 and 9X Won't Turn On - CPUTemper (And what is it used for?). This will work for anyone with troubles turning it on or off. You will need a tack, or needle. When he's not geeking out over the latest hardware or software release, he can be found testing out the latest video game. This button is on the shape of the wheel from which you can increase or decrease the volume in playback and in a game. If it does, then congratulations. Make sure that the dongle is firmly plugged in. Then, follow the on-screen prompts to connect your device. Due to the dongle's shape, which is optimized for mobile usage, it does block the front USB-A port. If possible, move it further away. If not, move onto the next method. You can fix SteelSeries Arctis 1 mic not working issue quite easily. See if your mic is functioning properly. This will allow you to adjust the full range of volume from your Arctis headset itself. A lifelong gamer, musician, and all around audio nerd, Brian combines his endless passion for making things sound amazing with the goal of making every gamers experience that much better. The Arctis 1 Wireless is an all-platform gaming headset that doubles as your on-the-go headphones, so you can enjoy the award-winning wireless performance of Arctis anywhere. Mine started working immediately again after that. The main reason that your Steelseries Arctis 9X sound is distorted is that your. Do Arctis Headsets Work with Xbox Series X? | SteelSeries If the software is not detecting the headset, hover your mouse on the top. It is not hard to fix at all. Remove the earcup to make it easier to see and find the small pinhole on the non-mic side. Call functions, Microphone Mute Button, Adjustable Headband, Noise Cancellation, Extra Bass, Built-In On/Off Switch, Stereo, Built-in Microphone. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. The main reason that your Steelseries Arctis 9X sound is distorted is that your earcups have broken, the headset is worn out because of excessive use, or maybe because the sound is distorted from the source. You can turn on your headset again. #7. Connecting Your SteelSeries Arctis Headset to the PlayStation 5 The SteelSeries Arctis 7X wireless gaming headset for Xbox is designed for Xbox Series X|S with backwards compatibility for Xbox One and has long-lasting 24 hour battery life. Mine are doing the same thing but there is no red light. That's it! For an Arctis 7 or Arctis 9, you will also plug the transmitter into one of the USB-A ports. , and the Steelseries headset should now be reset completely. SteelSeries Arctis 9/9X Mic Not Working [SOLVED] - Driver Easy The pinhole will be easily detectable if you are in a well-lit area. The reset button will reset all the settings and will make it brand new in terms of usage. Hopefully it doesnt happen again. Make sure to diagnose the problem first and then reset it because only resetting will not solve all the related problems. Press question mark to learn the rest of the keyboard shortcuts. Also, do not insert a bulky object because it can get stuck inside it. Join the official SteelSeries Discord server to seek out some tips. This will usually fix any minor issues that you may be having. When she's not writing, she's exploring tech news, PCs, geek culture, art, exhibitions, rock & roll and literature. Steven is a certified IT professional and gaming enthusiast. In this article, we will look at a step-by-step procedure on how to reset the Steelseries Arctis 9X so that it can work as a brand-new headset. Try gaming with the headset for a while and see if you experience any problems. So if the issue is not on your headphones end, please check if you have allowed access to your microphone. Normally, Windows can automatically detect your microphone and set iy as the default input device once your headphone is plugged into it. Issue with my Steel Series arctis 9x turning my Xbox series X back on Troubleshooting: Restart your router. Just return/exchange them. Surround sound is awesome on xbox and TV and music ain't half bad on my phone for a gaming headset. Use your SteelSeries Arctis headset with your PlayStation 5. For a limited time, new subscribers enjoy 10% off any full price purchase. Install the latest SteelSeries Engine software. Use something like a paperclip to press down into it to reset the 9X. SteelSeries How-To: SteelSeries Arctis Power Reset. Unplug it, then plug it back in. Replug your SteelSeries Arctis 1 into your computer and run this software. If your headset doesnt turn on, ensure the batteries are correctly inserted and that the USB dongle is securely connected to your computer or console. All rights reserved. To take the ear muff off just pull of the foam until it starts to come off. If it does not download automatically, please click here. The one thing that makes people think twice before buying wireless devices is the hassle of managing the battery levels. Simply push the button that is at the bottom of the hole and you will see the mic mute that was red disappear. 5. Heres how to uninstall the current version and install the latest for your computer: Thats it hopefully this post helped. Sonar is a new app from the SteelSeries GG software platform. SteelSeries Arctis 7 issues | Tom's Guide Forum All you really need to enable virtual surround sound on your headset is Sonar. SteelSeries Arctis 9X Product Information Manual If youre experiencing the same problem, dont worry. Therefore, you must check out the port of your headset that you use to charge them. Related articles. For an Arctis 1 Wireless, Arctis 7P, or Arctis 7X, you can connect the wireless dongle directly to the USB-C port on the front of the console. Your gonna want to then turn it on as usual. SteelSeries Arctis 9 and SteelSeries Arctis 9X are premium gaming headsets that allow users to connect to the PC through the use of an adapter.