All questions answered. 1620 E Homer Adams Pkwy Alton, IL 62002. This is a good team atmosphere, not a lot of places can say that, Powell said. The new entrance at the Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. Good dealer to work with. See details. We went in and they charge us another $1200. Laura Buick-GMC has an estimated 117 employees and an estimated annual revenue of 24.4M.. See more Website havent heard back from them guess they dont want stated that I needed to be approved through Laura BBB Business Profiles are subject to change at any time. Search listings from Laura Buick GMC in Collinsville, IL to find the right vehicle for you. And it's all added up to the family-owned dealership earning the fifth spot in the country for GMC pick-up and SUV sales for the month of January. I also purchased an extended warranty on the wheels and tires. All.i ask don't let me waste my time to fix something that a dealership worker gets paid by the hour to do. Skip to content. I just confirmed with our Finance Director, ***** ******, that you both spoke today and that ***** confirmed with you that you do have warranty coverage in effect for your diesel truck. Well guide you through the process. Roger . This dealership has told me one lie after the other. Regardless of the compound of wheel, if the cause of the damage is from a chemical cleaner it would be considered outside influence and not "wear and tear" nor a warrantable item. Very willing to work with you and help you find the right vehicle. Thank you for bringing this concern to our attention. The Historic Houses Association is a membership organisation for owners of stately homes and represents the interests of over 1,600 of the UK's leading privately-owned historic houses, castles and gardens, many . Hours & Directions Service Appointment The expert team at Quality Buick GMC is committed to caring for your vehicle for as long as you own it. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. If GMC decides to not right this for me I will not purchase vehicles from them in the future. Quick response and helped order my Yukon in a timely manner. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. You and I have personally spoke on several occasions regarding your concern with the touch-up performed on your vehicle. 3 reviews. As for the paint peeling, all paint and interior protection plans are going to protect against elements like acid rain, hard water, bird droppings, etc. I have taken very good care of my truck (for 12 years 78,000 miles) and it is in excellent condition other than the now demolished dash. However, good things on the horizon! One Owner. We have offered to perform this repair again to your satisfaction at no cost to you. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. This is great. As a matter of policy, BBB does not endorse any product, service or business. Dan Parker SALES AT BOMMARITO AUTOMOTIVE GROUP St Charles, MO. Thank you for bringing this matter to our attention. www.laurabuickgmc.com Laura Buick-GMC is a family owned and operated automotive business with a strong commitment to customer satisfaction. The new showroom at the Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. Note that complaint text that is displayed might not represent all complaints filed with BBB. This was all explained to you by our service advisor, ***** ***, prior to work being performed. I have been informed that the warranty they sell through GM Financial runs concurrent with the vehicles factory warranty. I canceled a wheel protection warranty on 11-23-2021. Call 618-623-4768 or Email Us anytime! To clarify, your wheels would be covered under the road hazard portion of the warranty (bent from a pothole as just one example). Laura has 9 jobs listed on their profile. Get in touch with us at 618-623-4768 or visit us to test drive this GMC Sierra 1500 today. For December, we were 25th in the country (for GMC sales), so we just continued our growth, Anderson said. When you inquire online nobody contacts you. Report To: Area Sales Manager, Laura Mercier. The end of Oct. we took our Buick Regal to Laura Buick dealership because our check engine light was on. *******************************. truck with the options I was looking for on the Laura Buick/GMC website. I'm not mad or yelling but at this point how many do you have to do the same thing before it's insanity. This is why a proration rather than full refund is being offered. Engine light came on early Dec 2022-called and given appt 29 Dec 2022-when arrived for appt told that would not have time to assess and repair vehicle-error codes ran but appt rescheduled for 12 Jan 2023. Owner at Laura Buick-GMC, INC Collinsville, IL. ***** ****** laura buick-gmc inc. Quality Buick GMC Cadillac - 165 listings. Laura Buick-GMC dealership at 903 N. Bluff Road. That's out of more than 2,100 Buick-GMC dealerships nationwide. Bought a used 2015 GMC Sierra Denali from the business. Customer service online and in person were amazing and very friendly. Brian Hockett . Show All. I believe you live locally and If you are able to bring your truck in, we can work with General Motors to try and have the paint concern covered if it is a factory paint defect. This time they told us that they had disconnect out remote start and the mechanic had driven it and the light did not come on. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The dealership would not honor the peeling paint repairs and classified it as road debris damage. It is very atypical for a wheel as pictured in the images shared with us to have any type of cosmetic issue caused by a material defect. GLEN TANQUIY. Customer Reviews are not used in the calculation of BBB Rating. The trucks torque converter came apart the weekend before thanksgiving this year and sent metal into my transmission which is now getting replaced. Please contact me at your convenience and we can help resolve your concerns. Grow your business. View Laura Bogard's profile on LinkedIn, the world's largest professional community. ****Please Note: We are humans working with computers . Let me see if there is any possibility that they may goodwill a replacement dashboard. I was told by **** ******* to follow the instructions on Laura Buicks GMC website to cancel the warranty and get a partial refund. Believe that I have experienced fraud and need help rectifying this issue. I have seen road debris chip paint and bumpers but this isnt anything similar to that type of damage. Well I didnt end up getting the GMC but instead went with a ram. We combine family values, integrity and character so that our customers are sure to get excellent service and are always treated with the utmost respect. By Jan 4 2023 vehicle was smoking and over heating-inoperable. We have a wide-ranging selection of new Chevy Cruze sedans and Silverado trucks for you to buy. Get up-to-the-minute news sent straight to your device. Dan called me and I explained that I was pre Its been two weeks. and it was probably the best experience I think I could have had. WINAR.MI) (1303_60350), Pharmaceutical Sales Customer Engagement, Shreveport N LA, Jefe de proyectos de infraestructura y servicios tecnolgicos con Certificacin ITIL, Director Regulatory Medical Writer (home-based UK, Iceland, Germany or Switzerland), Assistant Manager, Operations | Keystone Fashion Mall (perm role), Stage consulente applicativo soluzioni enterprise Microsoft Dynamics 365 (1303_58116), See who Orveon Global has hired for this role, Strong experience in artistry, ideally with a qualification, Commercially aware with retail experience, Ability to communicate effectively with Area Manager on business performance, Excellent communicator and can work both in solo and as part of a team, Ability to use Social media to drive customer recruitment. Visit the Career Advice Hub to see tips on interviewing and resume writing. We combine family values, integr We are happy to assist.All the best. ************ However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Laura Auto Group, family owned with a strong commitment to customer satisfaction Browse Our Extensive Selection of Vehicles Category Make Model Max Price 1568 Vehicles Search Inventory Laura Buick GMC ADDRESS: 903 N Bluff Road Collinsville, IL 62234 SALES: 618-344-0121 SERVICE: 618-307-4724 View Inventory Visit Website Laura Chrysler Dodge Jeep RAM Owner operator at Bessinger's Automotive . Those items included replacing engine mounts, transfer case switch, driver seat bezel, water pump thermostat, tires, alignment, and a radiator. We bought this car (model) from here five years ago, said Stephen Hagopian, as he looked around the showroom. Called and asked to bring in-inspected and advised that over 3000.00 worth of work needed. He said the family environment is a nice change from other dealerships. Jack and Laura's two other children also work at the dealership; Steve is the vehicle manager and college student Olivia handles the dealership's social media efforts. No one ever calls back and I have to keep calling. More than 10 shiny new cars, SUVs and pick-up trucks can be now be displayed in the modernized chrome-and-glass showroom. When I called they kept saying high millage and just wouldn't find me an answer gas vs Diesels coverage. Sistemista Windows/VMware (RIF. International Association of Better Business Bureaus. But they're also smiling. Chevrolet Owner Benefits at Laura Chevrolet Buick GMC of Sullivan Chevrolet Owner Benefits Owning a Chevrolet vehicle has its perks. We can also see what type of coverage and/or goodwill we may be able to secure on your torque converter. Other then that my sales guy was great when I bought the truck. Very helpful and friendly. Or, you can lease a new Buick Verano . I believe you have missed the last scheduled visit with us and we are happy to assist at a date/time that works for your schedule. Definitely will recommend to friends in the market. Show All. Laura Chevrolet Buick GMC of Sullivan has a customer-first policy, which is why we are the preferred dealer. JOHN SWISTAK JR.,. Join to connect Laura Buick-GMC, Inc. Report this profile . Retail Hiring Event 3/15 10-2pm Irvine All Retail Positions! Then come to our Buick, GMC and Chevy dealership near Festus, MO, and explore the new Buick inventory! You have permission to edit this article. Please reach out to me directly and I can provide you with the warranty information you are looking for.
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